Akash Chatterjee

August 25, 2024

A CTO's Perspective: Building High-Performance Data and AI Organisations in India

As the CTO of a tech startup here in India, I've been keenly following the global trends in data management and AI implementation. Recently, I came across a fascinating report from MIT Technology Review Insights that really resonated with my experiences. I wanted to share some key insights and my thoughts on how they apply to our rapidly evolving tech ecosystem here in India. 

The Data Strategy Dilemma

The report's most striking finding? Only 13% of organizations globally are truly excelling at delivering on their data strategy. As someone in the trenches, this doesn't surprise me. Here in India, where we're seeing a boom in tech startups and digital transformation initiatives, many of us are still grappling with the basics of effective data management. 

What Sets the High-Achievers Apart? 

  1. They've tackled data duplication (a huge issue I see in many Indian startups)
  2. They provide easy data access (crucial for our fast-paced work environments)
  3. They can process large data volumes quickly (essential given India's massive digital user base)
  4. They've significantly improved data quality (a constant challenge in our diverse data landscape)
  5. They enable seamless collaboration across teams (vital in our often-siloed organizations)

Interestingly, 74% of these top performers run at least half of their data services in the cloud. This aligns with the growing cloud adoption I'm seeing among Indian tech companies, driven by players like AWS, Google Cloud, and homegrown solutions.
 
Where We're Headed: Data Priorities for 2024-2025
 
Looking at the global priorities for the next two years, I see a lot of parallels with what we're focusing on in India:
 
  1. Improving data quality and processing (48% globally, and a major focus for us too)
  2. Increasing cloud platform adoption (43% - definitely a hot topic in Indian tech circles)
  3. Enhancing data analytics (43% - crucial as we aim to derive insights from India's vast and diverse data sets)
  4. Expanding machine learning applications (42% - an area where I see immense potential for Indian innovation)

The ML Scaling Challenge
 
When it comes to scaling machine learning, the challenges resonate strongly with what I'm seeing in our ecosystem:
 
  1. Lack of a central repository for ML models (55% globally - I've seen this cause major headaches in several Indian startups)
  2. Inefficient transitions between data science and production environments (39% - a familiar pain point as we try to operationalize ML)
  3. Shortage of ML expertise (39% - despite India's tech talent, specialized ML skills are still in high demand)

These issues underscore the need for better infrastructure and processes, something I'm actively working on in my own company. The second point, about transitions between data science and production, is particularly crucial. In many organizations, including some I've worked with, there's often a disconnect between the data scientists who develop models and the engineering teams responsible for deploying them. This can lead to delays, miscommunications, and sometimes even the failure of promising ML projects.
 
To address this, we're focusing on creating more streamlined workflows and fostering better collaboration between our data science and engineering teams. We're also exploring MLOps practices to automate and improve the machine learning lifecycle. I believe this is an area where Indian tech companies can really innovate, given our strengths in both data science and software engineering.
 
The ROI Question

Only 12% of global respondents feel they've optimized their analytics ROI. This hits close to home. In the Indian startup scene, where we're often working with limited resources and high pressure for results, demonstrating clear ROI on data initiatives is crucial but challenging.

Embracing New Data Platforms
 
It's interesting to see that 50% of global executives are evaluating or implementing new data platforms. In India, I'm noticing a similar trend, driven by the need for:
 
  1. Open-source standards and open data formats (crucial in our cost-sensitive market)
  2. Stronger security and governance (especially important given India's evolving data protection laws)
  3. Better price/performance (always a key factor for Indian businesses)
  4. Support for diverse analytics use cases (necessary to tackle India's unique business challenges)

Building a Data Culture: An Indian Perspective
 
As a CTO, I'm constantly thinking about how to foster a strong data culture. Here's what I'm focusing on:
 
  1. Simplifying our data architecture (complexity is the enemy of adoption)
  2. Strengthening our data governance (critical as we handle sensitive user data)
  3. Educating our team (continuous learning is key in our fast-evolving tech landscape)
  4. Aligning closely with other C-suite executives (ensuring our data strategy supports overall business goals)

I'm also pushing for more data democratisation. In the Indian context, where hierarchies can sometimes hinder information flow, empowering all team members with data access and analytics tools can be transformative.

Looking Ahead: My Take for Indian Tech 

As I reflect on these global insights and our local context, here's what I believe we need to focus on in India: 

  1. Double down on data quality: Given the diversity and scale of data in India, this is crucial.
  2. Accelerate cloud adoption: It's key to handling our unique scalability challenges.
  3. Bridge the skills gap: We need to invest heavily in ML and data science education.
  4. Embrace open-source, but validate with SOTA models: It's cost-effective and aligns with India's frugal tech culture. Be frugal in the initial phase and build around your thesis with commercially available models. Shift to open-source after a certain degree of stability and product validation has been reached.
  5. Focus on unique Indian use cases: Our data challenges and opportunities are often unique – our solutions should be too.

About Akash Chatterjee

When not coding or solving technical challenges, I'm contemplating the deeper questions that lie at the intersection of innovation and human existence.