Ben Sinclair

October 25, 2022

Good salespeople are hard to find

I've talked to close to 30 salespeople over the last few months as I've searched for some tooling for 2023. 

  • 10% were really good
  • 20% were really bad
  • everyone else were pretty (less than) average salespeople

And I'm talking to some big billion-dollar tech companies.

Why do I care? Because if I can't effectively communicate my needs and have a salesperson do their job properly, I might miss out on a tool that I otherwise would have benefited from greatly.

Maybe they are doing me a favor? If their salespeople are terrible, maybe their tool and support team will result in a similar experience? Hard to know.

At the end of the day it's sad and companies have lost me as a potential customer purely because the salesperson really sucked.

NPS for salespeople

I'd love to see companies sending out anonymous NPS questionnaires relating to their salespeople. 

"On a scale of 1 to 10, how would you rate your salesperson?"

Rather than looking at a salesperson's sales figures over some time, why not catch straggling salespeople before they lose too many sales?

About Ben Sinclair

Hey! I'm Ben. I’m a Christian (a child of God), husband, father, son, friend and I work at I'm passionate about Jesus, finance and technology. These writings are for me, however, maybe they’ll be interesting to others. Thanks for stopping by!