I have long despised the LMS. Can WalkMe make "Digital Learning" relevant in 2025?
L&D has a big problem. No one likes the traditional LMS experience:
#1 The courses are either low-value stock image click-throughs or high-cost custom-created for your company. Or both.
#2 The LMS interfaces are clunky.
#3 The content is disconnected and out of the flow of work from the software in which that learning needs to be executed.
I mean, other than that, they're great!
Quick example: Once a year you get an auto-generated LMS email to click Acknowledge on the expense report policy. Six months later you go into a different tool to file an expense report. Do we think that's effective?
This is why when I saw WalkMe in 2019 as a completely bottoms-up "Let's help people use this app", I was all-in.
I thought, just relegate the LMS to annual compliance stuff we need to do and give me the Walk-Thrus on my day-to-day apps.
And I'm going to say this has solved maybe 95% of the issues my clients have seen.
Still, there is some stuff that needs to be conveyed, explained long-form, understood, acknowledged, quizzed / knowledge-checked.
Regulations and compliance-related items depending on industry like expense report policies, supply chain guidelines, conflict minerals, loan origination, etc.
I can piecemeal this content here and there but I can't fit it all in a single SmartTip.
So how can WalkMe help?
Just saying, if you're interested in improving on the typical LMS experience, you need to look into this:
