Friends don't let friends self-host WalkMe. If your publish to PROD involves getting .zip files over to your friend in IT, you're doing it wrong...
I can hear you now.
"Jeff, Jeff Jeff... You don't get it, we're a big corporation, we've got security requirements, we're special, we have a world class IT team..."
(Or you just say "HIPAA" like it's a magic word that means you have to self-host.)
That's all well and good.
But I'm just going to say, WalkMe is encrypted both at-rest and in-transmission.
You're worried about someone hijacking SSL and decrypting your Walk-thru step that says "Click Here"??
Also, one of the biggest advantages of WalkMe is SPEED of responding to change.
In my experience, there is a direct correlation between frequency of publishes to PROD and success of a WalkMe deployment.
The slowest teams deploy RARELY. They debate. They're hamstrung. They need to run everything by someone else. They need to wait for permission.
They need IT to put files on the server.
The best teams deploy to PROD weekly. Daily, even. Dare I say it, multiple times per day?
(How do you think Kelsey Wood at Brilliant Earth knocked out 156 WalkMe items in a month? Last I checked, a month doesn't have 156 days.)
Anyway, if you're getting going with WalkMe, the initial architecture setup is critical to getting the value you're actually after.
If you're thinking about getting WalkMe, give me a call and let's make sure you're coming at it the right way.
I can hear you now.
"Jeff, Jeff Jeff... You don't get it, we're a big corporation, we've got security requirements, we're special, we have a world class IT team..."
(Or you just say "HIPAA" like it's a magic word that means you have to self-host.)
That's all well and good.
But I'm just going to say, WalkMe is encrypted both at-rest and in-transmission.
You're worried about someone hijacking SSL and decrypting your Walk-thru step that says "Click Here"??
Also, one of the biggest advantages of WalkMe is SPEED of responding to change.
In my experience, there is a direct correlation between frequency of publishes to PROD and success of a WalkMe deployment.
The slowest teams deploy RARELY. They debate. They're hamstrung. They need to run everything by someone else. They need to wait for permission.
They need IT to put files on the server.
The best teams deploy to PROD weekly. Daily, even. Dare I say it, multiple times per day?
(How do you think Kelsey Wood at Brilliant Earth knocked out 156 WalkMe items in a month? Last I checked, a month doesn't have 156 days.)
Anyway, if you're getting going with WalkMe, the initial architecture setup is critical to getting the value you're actually after.
If you're thinking about getting WalkMe, give me a call and let's make sure you're coming at it the right way.