One of the best management concepts is Dan Sullivan’s "Who Not How." Here's how it applies to your WalkMe deployment...
I've been a solo WalkMe consultant almost 4 years now.
Always learning, reading, trying to get better.
I read something recently by Dan Sullivan at Strategic Coach that really resonated with me.
He has a great book called "Who Not How" -- https://whonothow.com/
Essentially, this says that when you’re looking at different tasks in your business, think first of finding the right person to handle it as opposed to doing it all yourself.
How does this apply to your WalkMe deployment?
When a company is first getting going, there are a bunch of items to execute:
-- Technical configuration and deployment
-- Setting up pre-work analytics on the app
-- Evaluation of issues / opportunities on underlying app
-- Determining the best patterns of engagement for the app and your challenges
-- Building out WalkMe Solutions
-- QA'ing the solutions
-- Publishing the solutions
-- Evaluating Analytics of Usage
-- Proving value and ROI
-- Training staff to get up to speed on all the above
The wrong question to ask is HOW am I going to learn and do all this on my own?
The right question to ask is WHO is the right person to help us with this?
Who Not How.
Fortunately when it comes to WalkMe, there's a growing boutique partner community (including yours truly) that could be the WHO for you.
What do you think?
Have you read Dan Sullivan?
I've been a solo WalkMe consultant almost 4 years now.
Always learning, reading, trying to get better.
I read something recently by Dan Sullivan at Strategic Coach that really resonated with me.
He has a great book called "Who Not How" -- https://whonothow.com/
Essentially, this says that when you’re looking at different tasks in your business, think first of finding the right person to handle it as opposed to doing it all yourself.
How does this apply to your WalkMe deployment?
When a company is first getting going, there are a bunch of items to execute:
-- Technical configuration and deployment
-- Setting up pre-work analytics on the app
-- Evaluation of issues / opportunities on underlying app
-- Determining the best patterns of engagement for the app and your challenges
-- Building out WalkMe Solutions
-- QA'ing the solutions
-- Publishing the solutions
-- Evaluating Analytics of Usage
-- Proving value and ROI
-- Training staff to get up to speed on all the above
The wrong question to ask is HOW am I going to learn and do all this on my own?
The right question to ask is WHO is the right person to help us with this?
Who Not How.
Fortunately when it comes to WalkMe, there's a growing boutique partner community (including yours truly) that could be the WHO for you.
What do you think?
Have you read Dan Sullivan?