At work, my team is growing. We started as a small and scrappy CX team, but the company is placing more trust in us to positively impact the business, and we find ourselves needing to operate with efficiency and speed at an enterprise scale. In order to do that, I've been building up the team to increase our capacity. In recent weeks I...

Greetings. This is Episode 001 of an experiment in extemporaneous writing between me and you, via email or the web. It's loose, informal and mostly unformatted. If you're reading this in your inbox and something I've said sparks a thought, smash that reply button. I'd love to hear from you. Enjoy! -- 001.01 - The Beginning is the End i...

It’s hard to believe I’m two months into my training for the Laurel Highlands Ultra. Pandemic time flies, but also seems frozen in place. So weird. This weekend brings the second 3-week mileage-build block to a close and I’m ready for the recovery week to come. The plan I chose to follow leading up to this race is a slightly modified 1...

Well this is easy. And really what the internet should be doing more of. I'm not entirely sure what I will use this for, but I'm entirely sure I will use it for something. Can I put images in here? I guess I can. That's a random show flyer from a show my band played in 1999. Anyhoo, this is cool. More to come.