The suggestion that mixing buckets is the root of all your software quality problems is common in our industry. In Rails, it's a recurring theme from his critics. Augment Ruby core classes with monkey-patching? Wrong! Those buckets are meant to remain separate. Invoke models logic from controllers? Wrong again! Those actions deserve th...

Balance is hard. We love extremes: they are simple and effective. Take learning and the Shu-Ha-Ri model. When learning something new, you first look for strict recipes: sharp boundaries that guide you through every step. At some point, you forget about recipes and start acting without thinking much. Those initial boundaries become fuzz...

Just because the world is short of lists of favorite apps, here is mine: Task Paper for todos I used to have a thing for todo apps. I tried them all and even tried to build my own. I switched to Task Paper years ago and have stuck to it since then. The truth is that my relationship with todos has changed significantly over the years. T...

In October of last year, we started to receive reports about chats that stopped working in Basecamp. They were all iOS/Safari users. Campfires wouldn’t work, as if there was no internet connection, and the only solution was completely restarting Safari. The bug was elusive and happened very intermittently. We tried several things witho...

I quit Twitter for the first time nine years ago. Two years ago, when I started at Basecamp, I felt like giving it a new try. Long story short: it didn’t work. I had identified noise as my biggest problem with Twitter back in the day. The signal was very low. I naively thought I could improve that by carefully selecting who to follow a...

We just released mass_encryption, a library to encrypt large sets of data using Active Record Encryption. If you have been following along, Rails 7 was recently released and, among many goodies, it supports at-work encryption with Active Record. This new gem addresses a problem many apps will face: perform the initial encryption in exi...

When working remotely, this is a great habit: make decisions and communicate them, but try to avoid getting blocked waiting on others. Imagine this typical example: you are not sure about how to do something. Your first idea might be to jump into a chat and ask someone for help. I won’t say I never ever do this, but it’s not a great ap...

Two weeks ago, I got a MacBook Pro 16-inch. I got the base model (M1 pro, 16GB). My previous machine was a loaded-up MBP 15-inch from 2019. Bottom line: it's been the most noticeable performance jump I've experienced since SSD disks. Performance The improvement is ridiculous. My previous MBP felt slow, and it often struggled to dispatc...

A software engineering student asked me via Linkedin about career advice. Not sure I would take advice from myself because I made many mistakes, but here are a few things I wish someone had told me right after college: • Technical stuff is a fantastic career path, really. If someone tells you that true engineers don’t code, or that you...

Deadlines in software have bad press, for a reason. Say “we need to release this version at this date”, and you are stressing everyone out. Now, say “we need a version of this at this date”, and you are actually helping to ship. I learned about this idea of fixed deadlines and negotiable scopes from Basecamp many years ago, way before ...

We just released console1984 and audits1984. The first gem extends Rails consoles to make them auditable and to protect sensitive accesses. The second one is a simple auditing tool. This constitutes the other essential part of the technology we developed at Basecamp to raise the privacy bar in Rails applications, and I am thrilled to f...

Some time ago, I learned that Rails parallel testing had a significant overhead due to database setup and fixture loading. Essentially, each process will set up its own database and load all the fixtures, and this is not free for non trivial datasets. Fixtures are a factor here. At Basecamp, we use fixtures heavily and, when running si...

This story starts in October of 2019. I was in the Basecamp meetup in Chicago two weeks after joining the company. During an internal presentation, David talked about the need to raise the bar when it came to privacy for the new product the company was working on, codenamed Haystack, now HEY. We all were busy with all kinds of projects...

I recently gave a talk on software complexity, Single Page Applications and Hotwire (slides). Due to time constraints, I ended up cutting off a whole section on narratives that are often Trojan horses for unjustified complexity and decided to write it down instead. These narratives are: • It doesn’t scale • Tech giant uses it • In the ...

I've been using Evernote since September of 2010. I started as a passionate user, and it quickly became an indispensable part of my workflow. Then, the product started to go south, slowly but steadily. The clients became more complex, heavier, and uglier. They added a ton of features nobody asked for. And they didn't improve the one th...

As a longtime fan of Basecamp copy, I always enjoy asking for help with user-facing texts I need. This time we had to send an email to some users that were impacted by a bug. I went to Jim Mackenzie. Here's the before and after. Before: “Hi <name>, We recently discovered a bug in HEY where it could fail to move emails to the designated...

Documenting the pull request to add encryption to Active Record brought me memories about the origin of each feature: • Support for unencrypted data: HEY was already used by staff and some beta users when we added encryption. • Option to downcase: emails are not case-sensitive. • Option to ignore case: labels are case-insensitive when ...

Shopify recently published Upgrow: A sustainable architecture for Ruby on Rails. It describes a set of architectural principles to build Rails applications and announces a companion future gem. I was surprised by seeing Shopify endorse this approach. The proposed patterns aren't new. Many people have advocated for them since Rails is R...