March 19, 2021
A Basecamp email: before and after
As a longtime fan of Basecamp copy, I always enjoy asking for help with user-facing texts I need. This time we had to send an email to some users that were impacted by a bug. I went to Jim Mackenzie. Here's the before and after. Before: “Hi <name>, We recently discovered a bug in HEY where it could fail to move emails to the designated...
Read more