Joshua Mulliken

April 27, 2021

How to Deal With Unrealistic Expectations from Users of Open-Source Software

The Problem It is a problem that I have heard from many other maintainers of free and open-source software, "the users have unrealistically high expectations from my project". Whether it manifests as demands for new features or free support it seems to never end if you have a popular project. One of the largest forms of burnout comes f...
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