Larry Bailey

December 3, 2023

Doing the work

I cannot stress enough how important it is never to stop actually doing the work yourself. This doesn’t mean that you always do the work individually, but it does mean that you need to make sure that you’re not one of the many managers who actually have no idea how to get the job done. I see this far too often with middle and upper management And even the smaller sized companies, and it should not be happening. 

If you were managing someone or a group of people, and you don’t know how they actually do their job, how can you possibly effectively manage them? One common response I hear repeatedly is that the manager doesn’t need to know how the widget gets made, just that the widget is made. I reply, how do you know they’re making the widget in the best possible way, with the most efficiency, with the most profitability baked into it? The reality is there is no answer to that question if you don’t know how the widget gets made. You know how the widget gets made, but you don’t do the work; truthfully, you don’t really know  How it could be done better. 

Always leave time in your schedule, even if it’s only once in a while, to get in there and actually do the work yourself. Two main things are bound to happen. The first is that you will appreciate the skill sets of your team, which does the work so much better than you, which is exactly why you pay them to do what they do. The second thing that always happens is you will find something in the workflow that could be improved that your team is not able to see. This is why you lead them, and this is why you have the position that you do. But in order to find that thing that can be changed, you must do the work yourself. 

Now, get to it!

Larry Bailey
609-760-7222 Direct

About Larry Bailey

As the Founder and CEO of Mortgage Workflow Partners Inc., I consistently work with clients who are generally underserved. We provide services to help our clients understand and document their workflow so that they may exploit every aspect of the technology they are already using. If additional technology is needed, we assist our clients in using the most appropriate and cost-effective solutions. We train our clients on all the technology they are using to ensure complete success throughout their company. My newest online community for the mortgage industry can be found at https://mortgage.community. It is a forum of various topics from various providers, and it is free and open for anyone to join, regardless of where they work. Education and sharing information to help others is the bedrock of growth in our industry.

Figuring out solutions to complex problems is a passion of mine.  I started my career in mortgage banking in 1993 as a loan processor for a mortgage broker. There was a clear future in helping people with home financing as well as other mortgage banking professionals. After 30 years and counting, my resolve to help everyone, from borrowers to peers, remains unchanged. I have helped company after company develop and grow to be something much bigger and better for themselves and their customers, which is always my intention. Because of my experience in the complete life-of-loan workflow and my extensive technology background, I can help others see how to determine a path to success and then help everyone through the journey to completion. Pivots happen too, but that is what makes life interesting.

I enjoy spending time with family, hiking, Brazilian Jiu Jitsu, and snowboarding whenever possible.