There's no doubt that having the app makes doing laundry much easier than putting quarters into the machine. But, it's not like I had any choice in the matter. There's now a middleman between me and what I need to do. That middleman is some corporation with quarterly reviews, a sales department, and the Christmas bonus. The incentives at such a place are the same, no matter if they're selling you diamonds or trash bags. They lead to weird little things, like the laundry app notifying you to go wash your clothes more.