The sub-title of The Catalyst, by Jonah Berger, is "how to change anyone's mind". Which sounds sleazy. Fortunately, it's really about influencing people in positive ways. For example, to improve their health, or to get onboard with a work project. Key insights • People prefer autonomy • People love what they already do • People hate un...

A colleague recently recommended Mismatch by Kat Holmes, which is about inclusive design. I work on web accessibility, and I usually think about inclusion in terms of web sites. But it could apply to any type of design and engineering. Key insights • Create many ways to participate • There are many challenges to inclusion • Inclusion a...

After reading Four books professional developers should read, by Phil Eaton, I was inspired to write my own software engineering reading list. Originally I thought of this as a “staff engineering” reading list, because I wouldn’t have appreciated these early in my career. When starting out, my reading was about using Ruby on Rails, HTM...