As a freelancer, I often encounter a diverse array of projects and clients.

One of my recent experiences was working with Families First NI Limited, a company managing two distinct websites: Mighty Women NI and Education NI based in Northern Ireland.

This project, while rewarding in terms of experience, also taught me a valuable lesson in navigating client relationships and managing expectations, especially concerning payments. 

Although from Northern Ireland the majority of my work is usually based in the United States, Canada and Australia.

Project Overview

I was tasked with working on two websites for Families First NI Limited. The first, Mighty Women NI, focuses on empowering women through various initiatives, while the second, Education NI, aims to provide educational resources and support. My role involved enhancing the functionality, design, and user experience of both websites. I was excited about the project, given the positive impact of these platforms.

The Agreement and Execution

At the outset, Ann King, representing Families First NI Limited, explained that their finances were tight due to upcoming events. Despite this, we reached an agreement where I would complete the tasks speedily, and in return, I would be paid immediately after the completion of the job. Trusting this arrangement, I diligently worked on both websites, ensuring timely delivery and quality work.

The Payment Delay

However, post-completion, the agreed-upon payment was not forthcoming. Weeks turned into months, and my repeated reminders and invoices seemed to fall on deaf ears. This situation was not only frustrating but also impacted my financial planning as a freelancer who relies on timely payments.

Escalation and Resolution

The turning point came when I mentioned the possibility of taking the matter to a small claims court, highlighting the seriousness of the delayed payment. It was then that I was informed about the company's financial issues. Eventually, Families First NI Limited made the payment in two instalments, resolving the matter.  One in December and the remaining in January 2024.  The second instalment was a little late as following a few text messages Ann informed me she was on holiday.   Who can't access a banking app on holiday?  eh?

Lessons Learned

This experience was a learning curve for me. It highlighted the importance of clear communication, written agreements, and setting realistic expectations with clients, especially regarding payment terms (especially in Northern Ireland).

While I am happy that the issue was eventually resolved, it reminded me of the challenges freelancers often face in ensuring timely compensation for their work.

Moving Forward

Despite the hurdles, I take this experience as part of the freelancing journey. It has made me more vigilant and proactive in safeguarding my interests while continuing to deliver quality work to my clients.

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As a freelancer, every project brings its unique set of challenges and learnings. My experience with Families First NI Limited was a testament to this, reinforcing the need for clear communication and agreements in freelance work.

I contacted the company to let them know that I have terminated any relationship with them due to this matter.

Update: On March 5, 2024, I received communication from Ann King. During this interaction, she presented a demand involving the removal of the current article. Additionally, she indicated her intention to author a piece concerning me.  This I find to be harassing and in some instance blackmail.

Update : On 13th October 2024, I received email(s) from Ann, which contained another attempt to pressure me into removing the article. In response, I addressed the matter by outlining the terms of harassment. (See screenshot of email below.)

Update : On 15th October 2024, I received a call from a woman claiming to work for Mighty Women NI. After conducting some due diligence, I identified the caller as Mrs Jennifer Ann Deery (Ann's Daughter).

https://find-and-update.company-information.service.gov.uk/company/NI630953/filing-history

Mrs Deery inquired politely about how to access the website. I explained that I have not had administrative access since at least January 2024. I advised her to reset the password through SiteGround for access. When she asked again about website access, I reiterated that I did not have the password and that logging into SiteGround would grant her full access. The call concluded shortly after that.

I was left wondering, why contact me now when access was removed in January?

Throughout 2024 posts have appeared in the Northern Ireland Business Group from freelancers inquiring about Mighty Women or Families First NI, often expressing concerns about unpaid invoices.

Additionally, there are periodic posts questioning the organisation of Mighty Women NI events, including the selection process for winners.   Within a few hours or days these posts are usually deleted.