Jason Fried

January 2, 2023

Where's the bug?

The feature doesn't work.

It's not critical, but there's a rush to fix it.

Two people are pulled off something else to deal with this.

The code is sloppy, but the original problem is gone so the fix is deployed.

A post-mortem is scheduled so 9 people can review what happened.

New QA procedures are applied to every project moving forward so it doesn't happen again.

The sloppy code that fixed the issue is never cleaned up.

So... Where's the bug?

About Jason Fried

Hey! I'm Jason, the Co-Founder and CEO at 37signals, makers of Basecamp and HEY. Subscribe below to follow my thinking on business, design, product development, and whatever else is on my mind. Thanks for visiting, thanks for reading.