Ask Claude to build you a dashboard and it'll give you a dashboard. Cards, charts, navigation, the works. It'll be clean. It'll be functional. It'll look like every other dashboard you've ever seen. Now watch someone use it. They'll hesitate at the navigation. They'll miss the button you thought was obvious. They'll try to do something...

In 1860, William Morris looked at the mass-produced furniture filling English homes and decided it was all garbage. Not because the factories couldn't make chairs, they could make thousands. The problem was that nobody at the factory cared whether the chair was beautiful. They cared whether it was cheap. Morris started a movement aroun...

Every week I open a product that's added AI, and every week it's the same thing: a chat box in the bottom-right corner. Sometimes it's a sidebar. Sometimes it's a slash command that opens a text field. But the shape is always the same. You type a prompt, the machine types back, and you're left staring at a blinking cursor wondering wha...

I’ve been watching friends ship products at a pace that would have been unthinkable two years ago. Whole apps, working apps, built in a weekend using new long-running processes on Claude Code, Cursor, or Codex. You push it live on Sunday night and wake up Monday with something real. And yet most of it feels the same. Same card layouts....

Why human-centered design methods like the LUMA System matter more in the age of AI, not less. I caught myself three weeks into building Sam, an AI admin tool for Australian builders, with a feature list that could have filled a roadmap for a 50-person team. Email drafting. Variation tracking. Subcontractor chasing. Budget reconciliati...

I’ve been involved in roles and projects that have had some level for the better part of 7 years. Most of those roles initially weren’t even explicitly described as ‘design’; it was just something I did when working in a startup. I naturally drifted towards handling that side of the products we were working on. It wasn’t necessarily us...

Ever feel like your task manager is making you work harder, not smarter? I’ve been there. I’m a designer, and I’ve tried every productivity tool you can think of. But today, I want to talk about the one tool I actually stuck with—Sunsama. I’ll walk you through how I use Sunsama to balance work, side projects, and personal life—and the ...

Hello everyone As one of the product designers for "Battle in the Beyond" (BITB), I wanted to share some thoughts and reflections as we inch closer to our exciting launch. Design Challenges with BITB Every game has its set of challenges, and BITB was no exception. One area we felt had room for improvement was the onboarding and wallet ...

Marketplaces in games aren't new. Valve’s Community Marketplace launched in 2012. It allows players to buy and sell in-game items and assets with community members for Steam Wallet funds. Each time you trade on the Valve Community Marketplace, Valve takes 5% (15% on some items) on each transaction. Valve doesn't allow you to take your ...